SERVICE LEVEL AGREEMENTS
Overview Cloudconnector is committed to excellent service and customer support in mission-critical business environments. Therefore, Cloudconnector offers industry-leading SLAs on Internet, firewall, and VPN services. Cloudconnector uniquely offers specific guarantees on VPN performance and availability.
Features Cloudconnector VPN SLAs include:
- Availability and uptime
- Configuration and installation
- Onsite hardware maintenance
- Change management
- Remote user support
- Critical Event notification
- Reporting
Cloudconnector VPN consultants can help your organization choose the most suitable VPN service. Contact us and let us know how we can help. |